Guest-Facing Security & Front Desk Specialist

FirstService Residential; Florida; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Full medical plans

Dental plan

Vision plan

401(k) with company match

Paid holidays

Job summary

FirstService Residential is seeking a Security position to ensure high-quality service for residents, guests, and service providers. The role involves greeting, registering visitors, and maintaining safety while handling daily logs and emergency responses.

You will monitor security controls, manage access, and adapt to on-site needs with flexible hours. A strong customer service background and experience in similar roles are preferred, with opportunities for comprehensive benefits.

Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience in a similar position preferred.
• Strong customer service background and effective written and verbal communication skills.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Reads and understands The Continental Employee Handbook/Security Standard Operating Procedures.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

Customer service

Communication

Time management

Emergency response

Education

High school diploma or equivalent

Business or hospitality coursework

Tools

Security control systems

Job description

FirstService Residential is seeking a Security position to ensure high-quality service for residents, guests, and service providers. The role involves greeting, registering visitors, and maintaining safety while handling daily logs and emergency responses.

You will monitor security controls, manage access, and adapt to on-site needs with flexible hours. A strong customer service background and experience in similar roles are preferred, with opportunities for comprehensive benefits.