Guest-Facing Box Office Associate – Live Events

AEG Presents; Saratoga (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Part-time benefits

Job summary

AEG Presents is hiring a Part-time Box Office Attendant. The role involves communicating event details, processing orders, and collecting payments at the venue.

You will greet guests, provide information, and help customers select the best ticket options while maintaining accuracy and security in cash handling. The position requires excellent customer service, the ability to work independently or in a team, and flexibility to work nights and weekends as needed.

Qualifications

• High school diploma or equivalent.
• 0–1 years of related work experience.
• Excellent customer service skills.
• Ability to work independently and in a team.
• Good communication with customers and coworkers.
• Basic math skills.
• Responsible and professional.
• Effective decision-making in a fast-paced environment.
• Availability to work flexible hours including nights and weekends preferred.

Responsibilities

• Accurately and efficiently processes orders for and collects payments from guests.
• Follow cash handling and inventory procedures to ensure security of assets and inventory.
• Greet customers with a positive and friendly demeanor.
• Assist guests by providing information, answering questions and processing requests.
• Resolve customer concerns with superior service; escalate to supervisor when needed.
• Provide upselling opportunities to similar events by knowledge of upcoming events.
• Contribute to team by assisting coworkers and maintaining a positive work environment.

Skills

Customer service

Communication

Math skills

Teamwork

Flexible hours

Education

High School Diploma

Job description

AEG Presents is hiring a Part-time Box Office Attendant. The role involves communicating event details, processing orders, and collecting payments at the venue.

You will greet guests, provide information, and help customers select the best ticket options while maintaining accuracy and security in cash handling. The position requires excellent customer service, the ability to work independently or in a team, and flexibility to work nights and weekends as needed.