Live Events Ticketing Associate

AEG Worldwide; Kansas City (MO); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Part-time benefits

ACA qualification

Job summary

AEG Worldwide is seeking a part-time Box Office Attendant to assist patrons with ticket distribution and venue information. You will support the Box Office Manager and handle tasks as needed, including cash handling and guest list duties.

The role requires a High School Diploma, 0-2 years of experience, and proficiency with Microsoft Office. Prior event or music industry experience and venue ticketing familiarity are preferred.

Qualifications

• High School Diploma or its equivalency.
• 0-2 years of related work experience.
• Available to work varied shifts including weekdays, weekends, evenings, and holidays.
• Experience cash handling and other payment methods such as credit cards.
• Proficient in Microsoft Office, specifically Excel and Word.
• Excellent communication and customer service skills with a proven ability to work in a fast-paced environment.
• Previous experience working in events and knowledge of the music industry preferred.
• Previous experience working on a venue ticketing platform preferred.

Responsibilities

• Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers.
• Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and elevate concerns to management when necessary.
• Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc.
• Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary

Skills

Customer service

Cash handling

Excel

Word

Communication

Events experience

Music industry knowledge

Venue ticketing platform

Flexibility

Education

High School Diploma or equivalent

Tools

Ticketing software

Job description

AEG Worldwide is seeking a part-time Box Office Attendant to assist patrons with ticket distribution and venue information. You will support the Box Office Manager and handle tasks as needed, including cash handling and guest list duties.

The role requires a High School Diploma, 0-2 years of experience, and proficiency with Microsoft Office. Prior event or music industry experience and venue ticketing familiarity are preferred.