Box Office Guest Specialist – Tickets, Upsells & Evenings

AEG Presents; Denver (CO); On-site; USD 18,000 - 29,000; Part time

Benefits offered by this job

Part-time benefits

Job summary

AEG Presents in Denver is seeking a Box Office Attendant to help guests select the best event tickets, process orders and collect payments. The role requires a high level of customer service and accurate handling of cash in a fast-paced setting.

The position is part-time with potential benefits; you will greet customers, answer questions, provide event information, and upsell related shows while working closely with a team to maintain a welcoming venue environment.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of related work experience required.
• Excellent customer service skills.
• Ability to work independently and in a team.
• Good communication with customers and co-workers.
• Basic Math skills.
• Responsible and professional.
• Able to work flexible hours including nights and weekends.

Responsibilities

• Process orders accurately and efficiently and collect payments from guests.
• Follow cash handling and inventory procedures to safeguard assets.
• Greet customers with a positive, friendly demeanor and assist with information and requests.
• Resolve customer concerns with superior service; escalate when needed.
• Upsell to similar events by showing knowledge of upcoming shows.
• Support team by keeping the venue clean and fostering a positive work environment.

Skills

Customer service

Communication

Teamwork

Cash handling

Basic Math

Decision making

Fast-paced work

Flexible hours

Education

High School Diploma or equivalent

Job description

AEG Presents in Denver is seeking a Box Office Attendant to help guests select the best event tickets, process orders and collect payments. The role requires a high level of customer service and accurate handling of cash in a fast-paced setting.

The position is part-time with potential benefits; you will greet customers, answer questions, provide event information, and upsell related shows while working closely with a team to maintain a welcoming venue environment.