Guest Experience Valet & Shuttle Attendant

Greenleaf Hospitality Group; Myrtle Beach (SC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time)

401K with 100% match up to 3%

Parental Leave Program (Full-Time)

Employee Assistance Program with up to

Wellness reimbursement up to $600/year

Shift meal provided

GHG outlet discount (10%)

Discounted hotel rates

Job summary

Greenleaf Hospitality Group is seeking a Front Office team member to act as the first and lasting impression for guests, handling valet, shuttle driving, luggage assistance, and service coordination with Radisson and GHG standards.

The pay rate is $13 per hour plus tips, with performance-based raises based on experience. This role requires strong hospitality skills, safety awareness, and the ability to work a 6:45 AM–3:00 PM shift at our Myrtle Beach location.

Qualifications

• Must be 18+ years of age.
• Must provide a clean DMV driving record for consideration.
• Availability from 6:45 AM - 3:00 PM.
• Able to load and unload luggage.
• Able to stand for long periods, up to 8 hours.
• Able to lift up to 75 pounds.

Responsibilities

• Greet guests warmly on arrival and departure and assist with luggage.
• Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed.
• Deliver packages and items to rooms with care and accuracy.
• Respond promptly to guest requests and maintain professional relationships.
• Operate the company shuttle safely and maintain logs.
• Assist with valet parking following safety procedures and standards.
• Coordinate timely pick-ups and drop-offs amid changing requests.
• Maintain a clean driving record and situational awareness on the road.
• Communicate via phone and email to coordinate guest services.
• Know hotel outlets, events, and attractions to enhance guest experiences.
• Collaborate with front office and concierge teams for seamless service.
• Seek ways to improve guest experiences and operational flow.
• Handle concerns empathetically while following policy.
• Support daily front office operations as needed.

Skills

Customer service

Communication

Time management

Professionalism

Tools

Shuttle operation

Luggage handling

Valet parking

Safety awareness

Job description

Greenleaf Hospitality Group is seeking a Front Office team member to act as the first and lasting impression for guests, handling valet, shuttle driving, luggage assistance, and service coordination with Radisson and GHG standards.

The pay rate is $13 per hour plus tips, with performance-based raises based on experience. This role requires strong hospitality skills, safety awareness, and the ability to work a 6:45 AM–3:00 PM shift at our Myrtle Beach location.