1st Shift Valet Attendant | Radisson Plaza Hotel | Full Time

Greenleaf Hospitality Group; Myrtle Beach (SC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time)

401K with 100% match up to 3%

Parental Leave Program (Full-Time)

Employee Assistance Program with up to

Wellness reimbursement up to $600/year

Shift meal provided

GHG outlet discount (10%)

Discounted hotel rates

Job summary

Greenleaf Hospitality Group is seeking a Front Office team member to act as the first and lasting impression for guests, handling valet, shuttle driving, luggage assistance, and service coordination with Radisson and GHG standards.

The pay rate is $13 per hour plus tips, with performance-based raises based on experience. This role requires strong hospitality skills, safety awareness, and the ability to work a 6:45 AM–3:00 PM shift at our Myrtle Beach location.

Qualifications

• Must be 18+ years of age.
• Must provide a clean DMV driving record for consideration.
• Availability from 6:45 AM - 3:00 PM.
• Able to load and unload luggage.
• Able to stand for long periods, up to 8 hours.
• Able to lift up to 75 pounds.

Responsibilities

• Greet guests warmly on arrival and departure and assist with luggage.
• Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed.
• Deliver packages and items to rooms with care and accuracy.
• Respond promptly to guest requests and maintain professional relationships.
• Operate the company shuttle safely and maintain logs.
• Assist with valet parking following safety procedures and standards.
• Coordinate timely pick-ups and drop-offs amid changing requests.
• Maintain a clean driving record and situational awareness on the road.
• Communicate via phone and email to coordinate guest services.
• Know hotel outlets, events, and attractions to enhance guest experiences.
• Collaborate with front office and concierge teams for seamless service.
• Seek ways to improve guest experiences and operational flow.
• Handle concerns empathetically while following policy.
• Support daily front office operations as needed.

Skills

Customer service

Communication

Time management

Professionalism

Tools

Shuttle operation

Luggage handling

Valet parking

Safety awareness

Job description

Job Description

A Look Into Working in the Front Office

As a multi-functional member of the Front Office team, you will serve as a first and lasting impression for guests - providing exceptional hospitality from arrival to departure. You’ll take on a variety of responsibilities including valet, shuttle driving, luggage assistance, and service coordination, all while upholding Radisson and GHG standards of excellence.

Pay rate is based on experience with performance-based raises, $13 + Tips.

What You’ll Be Doing

• Greet guests warmly as they arrive and depart; assist with luggage and open doors
• Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed and supported
• Deliver packages, luggage, amenities, and bell carts to rooms with attention to detail and care
• Build positive, professional relationships with guests and respond to requests promptly
• Safely operate the company shuttle for guest transportation; maintain shuttle cleanliness and accurate driving logs
• Valet park guest vehicles following all safety procedures, applicable laws, and company standards
• Coordinate timely pick-ups and drop-offs, navigating multiple requests under changing conditions
• Maintain a clean driving record and strong situational awareness while on the road
• Communicate clearly and professionally via phone and email to coordinate guest services
• Stay knowledgeable about all hotel outlets, events, and local attractions to assist guests and enhance their experience
• Collaborate with front office and concierge teams to ensure seamless service across departments
• Continuously find ways to improve guest experiences and operational flow
• Respond to concerns and complaints with empathy while maintaining adherence to policy
• Support daily operations in all areas of the front office as needed; flex between roles with ease
• Maintain strong time management and uphold organizational standards
• Perform duties with integrity, positivity, and a guest-first mindset
• Practice good stewardship of company resources, time, and equipment
• Perform other duties as assigned, requested or deemed necessary by management
• Ambassador for Radisson and GHG standards

What You Need for this Position

• Must be 18+ years of age
• Must be able to provide clean DMV driving record for consideration
• Availability from 6:45 AM - 3:00 PM
• Sufficient manual dexterity in hands to be able to load and unload luggage
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Able to lift up to 75 pounds
• Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

• Medical/Dental/Vision (Full-Time option)
• 401K with 100% match up to 3% (Full-Time option)
• Parental Leave Program (Full-Time Option)
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• Shift meal provided per day
• 10% Discount on GHG outlets
• Discounted hotel rates at Choice Hotels Worldwide

Top Reasons to Work With GHG

• We are one of the Nation’s 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate aboutproviding a memorable guest experience
• You will grow your skills and experience in an environment that encourages growth and development