On-Call Valet / Bellperson

Hilton Myrtle Beach Resort; Myrtle Beach (SC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Free lunch

Free health club membership

Discounted travel program benefits

Job summary

Hilton Myrtle Beach Resort is seeking a Valet/Bellperson to transport guest vehicles and assist guests with luggage, delivering service with courtesy and safety.

Open availability is required; compensation is $13.00 per hour plus tips, on-call year-round position with night, weekend and holiday shifts; benefits include lunch, health club membership, and travel program discounts.

Qualifications

• Experience with vehicle escort and safe driving in a hotel setting.
• Ability to record guest vehicle details and charges accurately.
• Excellent guest service with positive communication.
• Ability to lift and move luggage using carts.

Responsibilities

• Operates vehicles using safe driving practices to deliver vehicles to and from the parking garage.
• Records vehicle information on the valet ticket with guest details and stay duration.
• Verbally confirms parking valet requests and coordinates bell desk services.
• Maintains key logs and valet parking records; uses desk computer for information retrieval.
• Retrieves guest items from cars and transports luggage to rooms using a bell cart.
• Guides carts through public areas and elevators, assisting guests as needed.
• Addresses guest inquiries with a positive, clear-speaking voice and offers local information.
• Organizes and stores luggage in designated areas.

Skills

Guest service

Luggage handling

Communication

Safety awareness

Job description

As a Valet/Bellperson, you would be responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking garage/lot using safe driving practices. In addition to escorting arriving and departing guests in a friendly, courteous manner to and from their accommodations while transporting their luggage. Specifically, you would be responsible for performing the following tasks to the highest standards.

Responsibilities

• Operates vehicles using safe driving practices to ensure the safe delivery of the vehicles to and from the parking garage.
• Records vehicle information, writing the guest's name, room number, car license, make/model, amount of charge, and length of stay on the valet ticket.
• Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services.
• Follows established car control procedures, maintains accurate key logs, and completed required valet parking log sheets and reports. As needed, retrieve information on guest vehicles and claim checks using the Valet desk computer system.
• Retrieves guest items from cars, buses, vans, and carts. Grasp, lift, carry, and/or load or unload luggage and packages onto a bell cart to transport items throughout the hotel to the designated room.
• Navigates bell carts through public areas, guest room corridors, and elevators.
• Listens and responds to guest inquiries using a positive, clear-speaking voice. Answers any questions and offers assistance giving accurate information regarding outlet hours, hotel services, directions to local attractions or function rooms, etc.
• Organizes and stores luggage as necessary in designated areas.

Compensation: $13.00 per hour + Tips

This is an on-call, year-round position working at the Hilton Myrtle Beach Resort. Open availability is requested, including night, weekends, and holidays.

Benefits include free lunch, free health club membership, and discounted travel program benefits for team members and their families!