1st Shift Valet Attendant | Radisson Plaza Hotel | Full Time

Radisson Plaza Hotel; United States; Presencial; USD 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision (Full-Time)

401K with 100% match up to 3% (Full‑TI

Descripción de la vacante

Radisson Plaza Hotel is seeking a front office/bell staff member to greet guests, assist with luggage, and coordinate guest services with empathy and professionalism.

You will operate the shuttle, manage valet parking, and collaborate with the front desk and concierge teams to ensure seamless guest experiences and outstanding hospitality.

Formación

• Must be 18+ years of age.
• Clean DMV driving record for consideration.
• Available 6:45 AM - 3:00 PM.
• Sufficient manual dexterity to load/unload luggage.
• Able to stand for long periods, up to 8 hours+.
• Able to stoop, bend and lift up to 75 pounds.
• Able to handle repetitive motion tasks.

Responsabilidades

• Greet guests warmly on arrival and departure.
• Assist with luggage and open doors.
• Escort guests to rooms and assist with amenities.
• Deliver packages and items to rooms with care.
• Operate the company shuttle and maintain logs.
• Valet park guest vehicles following safety policies.
• Coordinate pickups/drop-offs and handle multiple requests.
• Communicate clearly via phone and email to coordinate services.
• Stay knowledgeable about outlets, events, and local attractions.
• Collaborate with front office and concierge teams for seamless service.

Descripción del empleo

Job Description A Look Into Working in the Front Office

As a multi-functional member of the Front Office team, you will serve as a first and lasting impression for guests—providing exceptional hospitality from arrival to departure.

Pay rate is based on experience with performance-based raises, $13 + Tips.

What You’ll Be Doing

• Greet guests warmly as they arrive and depart.
• Assist with luggage and open doors.
• Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed and supported.
• Deliver packages, luggage, amenities, and bell carts to rooms with attention to detail and care.
• Build positive, professional relationships with guests and respond to requests promptly.
• Safely operate the company shuttle for guest transportation.
• Maintain shuttle cleanliness and accurate driving logs.
• Valet park guest vehicles following all safety procedures, applicable laws, and company standards.
• Coordinate timely pick-ups and drop-offs, navigating multiple requests under changing conditions.
• Maintain a clean driving record and strong situational awareness while on the road.
• Communicate clearly and professionally via phone and email to coordinate guest services.
• Stay knowledgeable about all hotel outlets, events, and local attractions to assist guests and enhance their experience.
• Collaborate with front office and concierge teams to ensure seamless service across departments.
• Continuously find ways to improve guest experiences and operational flow.
• Respond to concerns and complaints with empathy while maintaining adherence to policy.
• Support daily operations in all areas of the front office as needed.
• Flex between roles with ease.
• Maintain strong time management and uphold organizational standards.
• Perform duties with integrity, positivity, and a guest-first mindset.
• Practice good stewardship of company resources, time, and equipment.
• Perform other duties as assigned, requested or deemed necessary by management.
• Ambassador for Radisson and GHG standards.

What You Need for this Position

• Must be 18+ years of age.
• Must be able to provide clean DMV driving record for consideration.
• Availability from 6:45 AM - 3:00 PM.
• Sufficient manual dexterity in hands to be able to load and unload luggage.
• Able to stand for long periods of time, up to 8 hours or more.
• Able to stoop and bend.
• Able to lift up to 75 pounds.
• Able to handle responsibilities that require repetitive motion tasks.

What’s in it for You

• Medical/Dental/Vision (Full-Time option).
• 401K with 100% match up to 3% (Full-Time option).
• Parental Leave Program (Full-Time Option).
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year.
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• Shift meal provided per day.
• 10% Discount on GHG outlets.
• Discounted hotel rates at Choice Hotels Worldwide.

Top Reasons to Work With GHG We are one of the Nation's 101 Best and Brightest Companies to work for.

You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience.

You will grow your skills and experience in an environment that encourages growth and development.

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