Evening Valet Attendant | Radisson Plaza Hotel | Full Time

Radisson Plaza Hotel; United States; On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time)

401(k) with match

Parental Leave (Full-Time)

Counseling program (EAP)

Wellness reimbursement

Shift meals

Employee hotel discount

Job summary

Radisson Plaza Hotel seeks a friendly Front Office Associate to greet guests, assist with luggage, and coordinate shuttle services while upholding Radisson standards. You will be the first and last impression for guests, ensuring smooth arrivals and departures across multiple front office tasks.

This multi-functional role requires stamina, a clean DMV record, and excellent communication. Base pay starts at $12/hour plus tips, with performance-based raises as experience grows.

Qualifications

• Must be 18+ years old.
• Must provide a clean DMV driving record for consideration.
• Able to stand for long periods, lift up to 75 pounds, and perform repetitive motion tasks.

Responsibilities

• Greet guests warmly on arrival and departure; assist with luggage and open doors.
• Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed.
• Deliver packages and amenities to rooms with care and attention to detail.
• Coordinate shuttle pickups/drop-offs and maintain driving logs.
• Maintain a clean driving record and follow safety procedures.

Skills

Guest service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Job Description A Look Into Working in the Front Office

As a multi-functional member of the Front Office team, you will serve as a first and lasting impression for guests—providing exceptional hospitality from arrival to departure. You’ll take on a variety of responsibilities including valet, shuttle driving, luggage assistance, and service coordination, all while upholding Radisson and GHG standards of excellence. Pay rate is based on experience with performance‑based raises, $12 + Tips.

What You’ll Be Doing

• Greet guests warmly as they arrive and depart; assist with luggage and open doors.
• Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed and supported.
• Deliver packages, luggage, amenities, and bell carts to rooms with attention to detail and care.
• Build positive, professional relationships with guests and respond to requests promptly.
• Safely operate the company shuttle for guest transportation; maintain shuttle cleanliness and accurate driving logs.
• Valet park guest vehicles following all safety procedures, applicable laws, and company standards.
• Coordinate timely pick‑ups and drop‑offs, navigating multiple requests under changing conditions.
• Maintain a clean driving record and strong situational awareness while on the road.
• Communicate clearly and professionally via phone and email to coordinate guest services.
• Stay knowledgeable about all hotel outlets, events, and local attractions to assist guests and enhance their experience.
• Collaborate with front office and concierge teams to ensure seamless service across departments.
• Continuously find ways to improve guest experiences and operational flow.
• Respond to concerns and complaints with empathy while maintaining adherence to policy.
• Support daily operations in all areas of the front office as needed; flex between roles with ease.
• Maintain strong time management and uphold organizational standards.
• Perform duties with integrity, positivity, and a guest‑first mindset.
• Practice good stewardship of company resources, time, and equipment.
• Perform other duties as assigned, requested or deemed necessary by management.
• Act as an ambassador for Radisson and GHG standards.

What You Need for this Position

• Must be 18+ years of age.
• Must provide a clean DMV driving record for consideration.
• Sufficient manual dexterity in hands to be able to load and unload luggage.
• Able to stand for long periods of time, up to 8 hours or more.
• Able to stoop and bend.
• Able to lift up to 75 pounds.
• Able to handle responsibilities that require repetitive motion tasks.

What’s in it for You

• Medical/Dental/Vision (Full‑Time option)
• 401(k) with 100% match up to 3% (Full‑Time option)
• Parental Leave Program (Full‑Time option)
• Robust Employee Assistance Program providing up to 7 free counseling sessions per year.
• Health and Wellness reimbursement up to $600 annually for items such as massages, gym memberships, and running shoes.
• Shift meal provided per day.
• 10% Discount on GHG outlets.
• Discounted hotel rates at Choice Hotels Worldwide.

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for.
• You’ll have the opportunity to work with a Front Office team that is fun, high‑energy, and passionate about providing a memorable guest experience.
• You will grow your skills and experience in an environment that encourages growth and development.