Guest Experience Valet & Concierge

Towne; Janesville (WI); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will manage valet duties, guide guests to parking areas, and assist with luggage handling when needed.

The role emphasizes friendly, efficient service and clear communication. Responsibilities include explaining parking rates, processing keys and tickets, and supporting guests with directions and local information.

Qualifications

• Customer service experience or aptitude for hospitality roles.
• English reading/writing and ability to communicate clearly.
• Ability to explain parking rates and procedures.

Responsibilities

• Greet guests warmly and manage vehicle parking and retrieval.
• Assist guests with luggage and bell services where applicable.
• Provide directions, reservations and information about local attractions.

Skills

Customer service

English communication

Interpersonal skills

Time management

Attention to detail

Cash handling

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will manage valet duties, guide guests to parking areas, and assist with luggage handling when needed.

The role emphasizes friendly, efficient service and clear communication. Responsibilities include explaining parking rates, processing keys and tickets, and supporting guests with directions and local information.