Usher-Greeter (Temporary Full-Time)

Sight Sound; Branson (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Sight & Sound in Branson, MO seeks an Usher to provide guests with top-level customer service and safety, including courteous, timely seating and ensuring guest comfort. The role requires collaboration with Box Office, House and Concessions to resolve concerns and maintain a welcoming environment.

The temporary full-time position runs through December 31, 2026, and requires strong interpersonal skills, problem solving, and physical agility to escort guests as needed.

Qualifications

• Excellent interpersonal skills and friendliness.
• Ability to discern, negotiate and solve problems while remaining approachable.
• Able to safely escort guests and navigate stairs and uneven surfaces.
• Demonstrates awareness of guest perspective and comfort.
• Desires to advocate for Sight & Sound among guests.

Responsibilities

• Provide top-level customer service through directing and assisting guests.
• Prepare the House for reception of guests.
• Coordinate with Box Office, House and Concessions to resolve guest concerns.
• Monitor and assist with restroom and lobby appearance.
• Assist with emergencies in public areas involving guests.
• Maintain unity within the Guest Services Department.

Skills

Interpersonal skills

Discernment & negotiation

Problem solving

Guest-friendly & outgoing

Physical agility for stairs & escort

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety which includes courteous, timely, efficient seating and to aid in guests overall comfort.

Responsibilities Include

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate

This temporary full-time position will end December 31,2026.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.