Usher-Greeter (Full-Time)

Sight & Sound; Branson (MO); On-site; USD 24,000 - 32,000; Full time

Job summary

Sight & Sound in Branson, MO seeks an Usher to deliver the highest levels of guest service and safety. You will direct and assist guests, prepare the venue, and collaborate with Box Office, House, and Concessions to address concerns.

This role emphasizes friendly, outgoing service, physical mobility to move around the venue, and a commitment to making every guest feel welcome and attended to. Responsibilities include monitoring restrooms and lobby, assisting with emergencies, escorting guests,

Qualifications

• High interpersonal/people skills.
• Ability to provide courteous, safe guest seating.
• Excellent customer service and communication abilities.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns.
• Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Interpersonal skills

People skills

Customer service

Problem solving

Friendly and outgoing

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety which includes courteous, timely, efficient seating and to aid in guests overall comfort.

Responsibilities Include

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.