Guest Experience & To-Go Service Specialist

Default Brand; North Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

Hooters is hiring for Hospitality Service Support in Goodlettsville, TN. The role covers Host, To-Go, and Staff duties, focusing on greeting guests, accurate order handling, and maintaining a clean, welcoming environment.

Responsibilities include ensuring quick service, serving and seating guests, and upholding Hooters brand standards while promoting merchandise and contributing to a positive guest experience.

Qualifications

• Must be 17/18 years of age or older.
• Basic Mathematical Computations Skills.
• Ability to Promote Brand Integrity.
• Ability to Maintain Professionalism at All Times.
• Ability to Communicate Clearly.
• Ability to Work Well with Others.
• Ability to Multi-Task within a Fast-Paced Environment.
• Ability to Adapt to Change.
• Knowledge of Sanitation and Use of MSDS.

Responsibilities

• Guest Happiness
• Food & Beverage Quality Assurance
• Order Accuracy
• Speed of Service
• Accurate Food Presentation
• Friendly & Attentive Customer Service
• Brand Operating Standards
• Ensures Proper Sanitation and Food Handling
• Prepared, in Uniform & Punctual for Shift
• Other
• Menu Knowledge
• Rotation Seating
• Aware of Events & Specials
• Sense of Urgency
• Store Events Spokesperson
• Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
• Facility Maintenance and Cleanliness
• Ensures Products are Available for FOH Employees

Skills

Customer service

Communication

Teamwork

Multitasking

Adaptability

Professionalism

Sanitation knowledge

MSDS knowledge

Job description

Hooters is hiring for Hospitality Service Support in Goodlettsville, TN. The role covers Host, To-Go, and Staff duties, focusing on greeting guests, accurate order handling, and maintaining a clean, welcoming environment.

Responsibilities include ensuring quick service, serving and seating guests, and upholding Hooters brand standards while promoting merchandise and contributing to a positive guest experience.