Guest Experience Host & To-Go Specialist

Default Brand

Lexington (VA)

On-site

USD 17,000 - 21,000

Full time

14 days+

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Job summary

Hooters is seeking a Hospitality Service Support team member in Lexington, KY to greet guests, seat parties, and ensure exceptional service. You will learn to manage seating flow, assist children and varied guests, and cross-train across host, To-Go, and staff duties.

A ServSafe alcohol certification is required for applicants involved in alcoholic beverage service. Responsibilities include accurate order handling, merchandise selling, cleanliness, and upholding the brand's core values while

Qualifications

Must be 17/18 years of age or older.
Customer Service Skills are essential.
Basic Mathematical Computations Skills required.
Ability to Promote Brand Integrity.
Ability to Maintain Professionalism at All Times.
Ability to Communicate Clearly.
Ability to Work Well with Others.
Ability to Multi-Task within a Fast-Paced Environment.
Ability to Adapt to Change.
Menu Knowledge.
Knowledge of Sanitation and Use of MSDS.

Responsibilities

Guest Happiness: Food & Beverage Quality Assurance; Speed of Service; Friendly & Attentive Customer Service.
Brand Operating Standards: Welcoming, Personal, & Courteous; Ensures Proper Sanitation and Food Handling; Prepared, in Uniform & Punctual for Shift.
Other: Aware of Events & Specials; Sense of Urgency; Store Events Spokesperson; Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations; Facility Maintenance and Cleanliness; Ensures Products are Available for FOH Employees.