Guest Experience Team Leader (Retail)

Target; North Dartmouth (MA); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Paid holidays

Paid vacation

Employee discount

Job summary

Target is seeking a Service and Engagement Team Leader in North Dartmouth, MA to drive guest experience and lead a team of Guest Advocates and Front of Store staff. You will ensure service standards, coaching, and daily operation execution to meet store goals.

The role emphasizes training, performance feedback, and alignment with Target’s guest-centric culture, while maintaining safety and compliance across shifts.

Qualifications

• Strong guest-service orientation and passion for helping others.
• Experience leading hourly teams in a fast-paced retail environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Deliver exceptional guest experiences consistently.
• Lead and coach a team of Guest Advocates and Front of Store staff.
• Monitor performance, provide feedback, and drive daily/weekly goals.
• Ensure training completion and adherence to store policies.
• Support and execute store promotions, inventory, and safety standards.

Skills

Guest service

Team leadership

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Target is seeking a Service and Engagement Team Leader in North Dartmouth, MA to drive guest experience and lead a team of Guest Advocates and Front of Store staff. You will ensure service standards, coaching, and daily operation execution to meet store goals.

The role emphasizes training, performance feedback, and alignment with Target’s guest-centric culture, while maintaining safety and compliance across shifts.