Guest Experience Team Leader | Flexible Schedule

Target; Fontana (CA); On-site; USD 33,000 - 57,000; Full time

Benefits offered by this job

Health benefits

Life insurance

401(k)

Employee discount

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target seeks a Service and Engagement Team Leader to drive guest experience and frontline leadership in-store. You will lead Guest Advocates and Front of Store teams, coach associates, and ensure smooth daily operations across checkout, drive-up and service areas.

You will participate in training, schedule coordination and performance feedback, while promoting Target loyalty programs and safe, compliant store practices. This role emphasizes guest-first service and teamwork.

Qualifications

• Minimum high school diploma or equivalent.
• Strong guest service and communication skills recommended.
• Ability to lead and develop a team in a fast-paced store.

Responsibilities

• Deliver guest experience commitments and front-line leadership.
• Train and coach team members for consistent service.
• Monitor store operations, schedules and guest flow.
• Lead a team of Guest Advocates and Front of Store staff.
• Drive store objectives, loyalty programs and promotions.
• Ensure safety, compliance and store policies are followed.

Skills

Guest service

Communication

Team leadership

Problem solving

Flexibility

Multitasking

Education

High school diploma or equivalent

Job description

Target seeks a Service and Engagement Team Leader to drive guest experience and frontline leadership in-store. You will lead Guest Advocates and Front of Store teams, coach associates, and ensure smooth daily operations across checkout, drive-up and service areas.

You will participate in training, schedule coordination and performance feedback, while promoting Target loyalty programs and safe, compliant store practices. This role emphasizes guest-first service and teamwork.