Guest Experience Team Leader

Target Corp; Taunton (MA); Hybrid; USD 33,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Target is seeking a Service and Engagement Team Leader in Taunton, MA to drive guest experience and oversee a team of hourly staff. You will coach, schedule, and motivate associates to deliver quick, friendly service and support store promotions and loyalty initiatives.

Key responsibilities include leading the team, managing daily workloads, and ensuring consistent operations while keeping safety and guest satisfaction at the forefront.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Retail experience preferred, but not required.
• Ability to lead and coach a team.
• Strong communication and problem-solving skills.

Responsibilities

• Consistently deliver guest experience commitments and elevate service.
• Lead and develop a team of hourly team members.
• Plan daily/weekly workload to meet store priorities and sales goals.
• Maintain safe, clean store operations and adherence to policies.
• Address guest concerns promptly and professionally.

Skills

Customer service

Communication

Leadership

Teamwork

Flexibility

Retail experience

Education

High school diploma or equivalent

Job description

Target is seeking a Service and Engagement Team Leader in Taunton, MA to drive guest experience and oversee a team of hourly staff. You will coach, schedule, and motivate associates to deliver quick, friendly service and support store promotions and loyalty initiatives.

Key responsibilities include leading the team, managing daily workloads, and ensuring consistent operations while keeping safety and guest satisfaction at the forefront.