Guest Experience Team Leader

Target; Albertville (AL); Presencial; USD 29 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Employee discount

Paid time off

Resumo da oferta

Target is seeking a Service and Engagement Team Leader to oversee guest experiences and lead a team of hourly associates in a fast-paced store environment. You will drive service excellence, coaching teammates to deliver on Target’s commitments with a focus on loyalty and smooth operations.

The role requires strong communication, teamwork, and flexibility to work a variable schedule including nights, weekends, and holidays. Training and development opportunities accompany competitive benefits.

Qualificações

• High school diploma or equivalent is required.
• Able to work a variable schedule including nights, weekends, and holidays.
• Customer service experience is preferred but not required.
• Strong communication and teamwork skills are essential.

Responsabilidades

• Deliver guest experience commitments to create an easy, inspiring and friendly guest experience.
• Train and coach team members to meet Target’s guest experience commitments.
• Lead a team of hourly associates and manage daily workload to meet store goals.
• Observe performance and provide feedback to improve service and operations.
• Ensure safety, cash handling and compliance with company policies.

Conhecimentos

Guest service

Teamwork

Communication

Problem solving

Flexible schedule

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Target is seeking a Service and Engagement Team Leader to oversee guest experiences and lead a team of hourly associates in a fast-paced store environment. You will drive service excellence, coaching teammates to deliver on Target’s commitments with a focus on loyalty and smooth operations.

The role requires strong communication, teamwork, and flexibility to work a variable schedule including nights, weekends, and holidays. Training and development opportunities accompany competitive benefits.