Guest Experience Team Leader

Target; Superior (CO); On-site; USD 34,000 - 57,000; Full time

Job summary

Target in Colorado is seeking a Service and Engagement Team Leader to help deliver exceptional guest experience, supervise a team of Guest Advocates and Front of Store Attendants, and drive store priorities and customer service standards.

You will lead daily operations, coach staff, manage workload, promote loyalty programs, and ensure compliant, friendly service across Drive Up and in-store channels. This full-time role offers active development and a dynamic retail environment.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure consistent operations.
• Lead and coach a team of hourly team members to meet service standards.
• Monitor area metrics and implement improvements to guest experience and store performance.
• Plan daily/weekly workload to support business priorities and store goals.
• Support loyalty programs and educate guests about benefits.

Skills

Guest service

Team leadership

Communication

Retail operations

Job description

Target in Colorado is seeking a Service and Engagement Team Leader to help deliver exceptional guest experience, supervise a team of Guest Advocates and Front of Store Attendants, and drive store priorities and customer service standards.

You will lead daily operations, coach staff, manage workload, promote loyalty programs, and ensure compliant, friendly service across Drive Up and in-store channels. This full-time role offers active development and a dynamic retail environment.