Guest Experience & Service Team Leader

Target; Aurora (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Paid time off

Job summary

Target is seeking a Service & Engagement Team Leader to elevate guest experiences and lead a team of Guest Advocates and Front of Store Attendants. You will train, coach, and manage a diverse team to deliver Friendly, efficient service and uphold Target's standards in a fast-paced retail environment.

Responsibilities include planning daily workloads, driving store sales, and promoting loyalty programs. The role emphasizes inclusivity, accountability, and continuous development under guidance

Qualifications

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Lead a team of hourly team members and ensure training and accountability.
• Plan daily/weekly workload to support sales goals and guest engagement.

Skills

Guest service

Teamwork

Flexibility

Communication

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target is seeking a Service & Engagement Team Leader to elevate guest experiences and lead a team of Guest Advocates and Front of Store Attendants. You will train, coach, and manage a diverse team to deliver Friendly, efficient service and uphold Target's standards in a fast-paced retail environment.

Responsibilities include planning daily workloads, driving store sales, and promoting loyalty programs. The role emphasizes inclusivity, accountability, and continuous development under guidance