Guest Experience Team Leader

Efficientapply; Sunnyside (WA); Vor Ort; USD 34.000 - 48.000; Vollzeit

Zusammenfassung

Feast Foods, LLC dba Jack in the Box in Sunnyside, WA seeks a first-line operations supervisor to train and lead team members in delivering an exceptional guest experience, high-quality food, and adherence to restaurant standards.

You will coach staff on hospitality, consistency, cleanliness, and brand representation while ensuring coverage and courteous guest interactions during busy times.

Qualifikationen

• 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
• Must meet JIB training and onboarding requirements and adhere to all restaurant policies and standards.
• Ability to lead, coach, and motivate team members during busy periods.

Aufgaben

• Train and lead team members to consistently deliver an exceptional guest experience.
• Oversee front-of-house and back-of-house operations to ensure order accuracy and service speed.
• Model and enforce JIB policies, procedures, safety, and cash-handling standards.
• Assist with guest service, order taking, and cashiering during peak times.
• Coach team on hospitality, cleanliness, and brand ambassador behavior.

Kenntnisse

Guest service

Team leadership

Food safety

Communication

Cash handling

Jobbeschreibung

Feast Foods, LLC dba Jack in the Box in Sunnyside, WA seeks a first-line operations supervisor to train and lead team members in delivering an exceptional guest experience, high-quality food, and adherence to restaurant standards.

You will coach staff on hospitality, consistency, cleanliness, and brand representation while ensuring coverage and courteous guest interactions during busy times.