Guest Experience Team Leader

Target Corp; Columbus (IN); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Paid holidays

Employee discount

Job summary

Target is hiring a Service & Engagement Team Leader in Columbus, IN to elevate guest experiences and drive store performance. You will lead a team of associates, plan daily workloads, and coach staff to deliver welcoming, efficient service across in-store and digital interactions.

The role emphasizes developing talent, managing performance, and maintaining a guest-first culture while supporting store sales goals and promotions.

Qualifications

• High school diploma or equivalent is required.
• Prior retail experience preferred but not required.
• Ability to communicate clearly and provide guest-focused service.

Responsibilities

• Lead a team of hourly associates to deliver guest experience commitments.
• Plan daily/weekly workloads to meet service and sales goals.
• Recruit, coach, evaluate, and retain front-of-store team members.

Skills

Guest service

Team leadership

Communication

Coaching

Time management

Retail fundamentals

Education

High school diploma or equivalent

Tools

Handheld scanners

POS system / cash register

Job description

Target is hiring a Service & Engagement Team Leader in Columbus, IN to elevate guest experiences and drive store performance. You will lead a team of associates, plan daily workloads, and coach staff to deliver welcoming, efficient service across in-store and digital interactions.

The role emphasizes developing talent, managing performance, and maintaining a guest-first culture while supporting store sales goals and promotions.