Guest Experience Team Leader - Flexible Hours

Target; Cincinnati (OH); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Paid holidays

Job summary

Target is hiring for a Service and Engagement Team Leader in Cincinnati, OH. The role focuses on delivering exceptional guest service across in-store and digital channels, managing a team, and driving loyalty and store performance.

The position requires high school diploma or equivalent, 18+ years old, and strong communication skills. Training is provided to help you lead a team, handle workload, and ensure compliance with safety and guest experience standards.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Lead and develop a team to meet store sales goals and guest engagement targets.
• Communicate effectively and maintain operations with accuracy and speed.

Skills

Guest service

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Handheld scanners

Cash register operations

Job description

Target is hiring for a Service and Engagement Team Leader in Cincinnati, OH. The role focuses on delivering exceptional guest service across in-store and digital channels, managing a team, and driving loyalty and store performance.

The position requires high school diploma or equivalent, 18+ years old, and strong communication skills. Training is provided to help you lead a team, handle workload, and ensure compliance with safety and guest experience standards.