Guest Experience Leader - Retail Team

Target Corp; Findlay (OH); Hybrid; USD 29.000 - 50.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k)

Paid vacation

Employee discount

Zusammenfassung

Target Corp in Findlay, Ohio, is seeking a Service & Engagement Team Leader to guide a busy guest-focused team on daily tasks and service standards. You will lead, coach, and develop associates; manage scheduling; and support in-store and digital services to ensure fast, friendly, and accurate guest experiences.

The role emphasizes team leadership, accountability, and a safety-first culture while driving loyalty and store performance.

Qualifikationen

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Retail experience preferred.
• Ability to lead and hold others accountable.
• Effective communication across multiple devices and platforms.

Aufgaben

• Lead a team of hourly associates and mentor them to deliver exceptional guest experiences.
• Plan daily/weekly workloads to meet store goals and service standards.
• Support drive-up, pickup, and other omnichannel services to ensure accuracy and speed.
• Monitor guest metrics and coach the team to improve satisfaction and loyalty.

Kenntnisse

Leadership

Guest service

Communication

Team management

Tools

POS systems

Jobbeschreibung

Target Corp in Findlay, Ohio, is seeking a Service & Engagement Team Leader to guide a busy guest-focused team on daily tasks and service standards. You will lead, coach, and develop associates; manage scheduling; and support in-store and digital services to ensure fast, friendly, and accurate guest experiences.

The role emphasizes team leadership, accountability, and a safety-first culture while driving loyalty and store performance.