Guest Experience Team Lead, Service & Engagement

Target; Parker (SD); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target in Parker, SD seeks a Service & Engagement Team Leader to drive exceptional guest experiences through hands-on leadership of Front of Store roles. You will coach and empower a team, ensuring smooth daily operations, loyalty program awareness, and strong guest interactions.

The role emphasizes accountability, safety, and delivering a friendly, efficient shopping experience. Minimum high school diploma required; prior retail leadership helpful. Full-time, on-site, with flexible hours.

Qualifications

• High school diploma or equivalent required or preferred.
• Excellent guest service and communication skills.
• Retail experience is helpful but not required.
• Ability to lead and hold others accountable.

Responsibilities

• Deliver guest experience commitments and ensure store standards.
• Train and coach team members to meet guest-focused metrics.
• Monitor performance metrics and drive improvements.
• Lead a team of hourly associates and coordinate daily store tasks.
• Ensure compliance with safety and security procedures.

Skills

Guest service

Leadership

Communication

Problem solving

Retail experience

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target in Parker, SD seeks a Service & Engagement Team Leader to drive exceptional guest experiences through hands-on leadership of Front of Store roles. You will coach and empower a team, ensuring smooth daily operations, loyalty program awareness, and strong guest interactions.

The role emphasizes accountability, safety, and delivering a friendly, efficient shopping experience. Minimum high school diploma required; prior retail leadership helpful. Full-time, on-site, with flexible hours.