Guest Experience Leader, Service & Engagement

Roundel; Superior, Northern (CO, KY); Hybrid; USD 33,000 - 58,000; Full time

Job summary

Target is hiring a Service and Engagement Team Leader in Superior, CO. This full-time role supports guest service excellence, leads a team of associates, and ensures daily operations align with store goals and customer satisfaction.

The position requires a high school diploma or equivalent, and prior retail or guest service experience is preferred. Candidates should be able to manage diverse tasks, work a flexible schedule, and uphold Target’s standards for guest interaction.

Qualifications

• High school diploma or equivalent required.
• Retail or guest service experience helpful.
• Ability to lead and coach a team; strong communication skills.

Responsibilities

• Deliver consistent guest experience and meet service commitments.
• Lead and develop a team of associates; conduct coaching and feedback.
• Manage workload, promote store sales goals, and ensure safety and compliance.

Skills

Guest service

Leadership

Communication

Team management

Flexibility

Problem solving

Technology literacy

Education

High school diploma or equivalent

Tools

POS systems

Handheld scanners

Cash register operations

Job description

Target is hiring a Service and Engagement Team Leader in Superior, CO. This full-time role supports guest service excellence, leads a team of associates, and ensures daily operations align with store goals and customer satisfaction.

The position requires a high school diploma or equivalent, and prior retail or guest service experience is preferred. Candidates should be able to manage diverse tasks, work a flexible schedule, and uphold Target’s standards for guest interaction.