Guest Experience Supervisor

Global Montello Group Corp; Brattleboro (VT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health & Wellness

401k match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead front-line staff, ensure smooth daily operations, and uphold safety and service standards across the store.

You will coach team members, greet customers, manage cash during shifts, and coordinate with management to meet store objectives. Availability for varied shifts including nights, weekends, and holidays is required.

This role offers benefits such as health coverage, retirement plan, and tuition reimbursement.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Supervise employees ensuring tasks meet management directives.
• Coach staff by giving constructive feedback to improve performance.
• Greet guests and ensure a positive shopping experience.
• Enforce safety, security, quality, and store operations policies.
• Operate POS, manage cash handling and deposits as needed.
• Maintain store cleanliness and housekeeping throughout shift.
• Ensure consistent execution of guest service programs.
• Address guest inquiries and complaints professionally.
• Check in vendors per established procedures.
• Work flexible hours, including day, nights, weekends, or holidays.

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead front-line staff, ensure smooth daily operations, and uphold safety and service standards across the store.

You will coach team members, greet customers, manage cash during shifts, and coordinate with management to meet store objectives. Availability for varied shifts including nights, weekends, and holidays is required.

This role offers benefits such as health coverage, retirement plan, and tuition reimbursement.