Guest Experience Supervisor

Global Montello Group Corp; Seekonk (MA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k with employer match

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead store operations, supervise staff, and ensure customer satisfaction in a fast-paced retail environment. You will oversee daily tasks, monitor work processes, and align with management to meet store objectives.

The role emphasizes guest experience, cash handling, POS operation, safety, and adherence to policies. Availability for flexible hours, and capacity to lift up to 25 lbs, with prior experience in a customer-facing setting

Qualifications

• Must have high school diploma or equivalent.
• Experience in retail or guest service is preferred.
• Strong communication and coaching skills.

Responsibilities

• Supervise employees to ensure they perform duties as directed by management.
• Provide coaching to staff with constructive feedback to improve performance.
• Greet guests and create an enjoyable shopping experience for everyone.
• Ensure adherence to safety, security, quality and store policies and practices.
• Operate the point of sale and maintain accurate cash levels.
• Maintain store cleanliness and 24/7 guest service programs.

Education

High School Diploma or equivalent

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead store operations, supervise staff, and ensure customer satisfaction in a fast-paced retail environment. You will oversee daily tasks, monitor work processes, and align with management to meet store objectives.

The role emphasizes guest experience, cash handling, POS operation, safety, and adherence to policies. Availability for flexible hours, and capacity to lift up to 25 lbs, with prior experience in a customer-facing setting