Guest Experience Supervisor: Growth & Benefits

Global Montello Group Corp; Leominster (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Tuition reimbursement (after 6 months)

Career development

Job summary

Global Partners LP in Leominster, MA is seeking a Guest Service Supervisor to oversee staff, ensure guest satisfaction, and maintain store operations. The role requires flexible hours, strong communication, and hands-on leadership to drive daily performance and safety standards.

Responsibilities include coaching associates, processing POS transactions, maintaining cash controls, stocking, and addressing guest inquiries with professionalism.

Qualifications

• Must have a high school diploma or equivalent.
• Experience supervising staff in a retail environment preferred.
• Strong customer service and communication skills.

Responsibilities

• Supervise employees ensuring management directives are followed.
• Coach staff with constructive feedback to improve tasks.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, and store policies and procedures.
• Operate POS and manage cash levels with supervised staff.
• Maintain store cleanliness and housekeeping tasks.

Skills

Customer service

Supervisory experience

Cash handling

Guest experience

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP in Leominster, MA is seeking a Guest Service Supervisor to oversee staff, ensure guest satisfaction, and maintain store operations. The role requires flexible hours, strong communication, and hands-on leadership to drive daily performance and safety standards.

Responsibilities include coaching associates, processing POS transactions, maintaining cash controls, stocking, and addressing guest inquiries with professionalism.