Guest Service Supervisor - Growth & Flexible Hours

Global Montello Group Corp; Leominster (MA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness - Medical, Dental, V

401k and employer match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Leominster, MA. You will supervise staff, coach for performance, greet guests, and ensure compliance with safety and store policies to deliver an excellent shopping experience.

Responsibilities include POS operation, cash handling, deposits, and maintaining stock and housekeeping. Flexibility for day/evening shifts and weekends is required. Minimum age 18 with a high school diploma or equivalent.

Qualifications

• Supervise employees, ensuring tasks align with management directions.
• Provide coaching to staff to improve performance and service quality.
• Greet guests and ensure a positive shopping experience for all.
• Adhere to safety, security, quality and store policies and procedures.

Responsibilities

• Supervise employees to ensure they perform duties per management instructions.
• Greet guests and ensure a friendly shopping experience.
• Operate the point of sale per corporate standards and manage cash levels.
• Maintain store cleanliness and housekeeping in all areas.
• Ensure all guest service programs run 24/7 as required.
• Handle cash processes, deposits, gift cards, and checks where applicable.

Skills

Staff Supervision

Cash Handling

Customer Service

Coaching

Safety Compliance

POS Operation

Education

High School Diploma or equivalent

Job description

Global Partners LP is seeking a Guest Service Supervisor in Leominster, MA. You will supervise staff, coach for performance, greet guests, and ensure compliance with safety and store policies to deliver an excellent shopping experience.

Responsibilities include POS operation, cash handling, deposits, and maintaining stock and housekeeping. Flexibility for day/evening shifts and weekends is required. Minimum age 18 with a high school diploma or equivalent.