Guest Experience Supervisor — Growth & Benefits

Global Montello Group Corp; Marlborough (MA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Tuition Reimbursement

Career growth opportunities

Job summary

Global Partners LP in Marlborough, MA is seeking a Guest Service Supervisor to supervise staff, coach team members, and ensure a high-quality guest experience. You will handle POS transactions, maintain safety and store standards, and support vendor interactions while upholding company policies.

The role requires strong customer service skills, leadership, and the ability to work flexible hours in a retail environment. Competitive pay and growth opportunities are offered.

Qualifications

• High school diploma or equivalent.
• Excellent communication and problem-solving abilities.
• Ability to supervise and coach staff.

Responsibilities

• Supervise employees to ensure management directives are followed.
• Coach staff through constructive feedback.
• Greet guests and provide a positive shopping experience.
• Ensure safety, security, quality and store policies are followed.
• Process cash and POS transactions accurately.
• Maintain store cleanliness and general housekeeping.
• Address guest inquiries and assist with vendors as needed.

Skills

Customer service

Leadership

Education

High School Diploma

Job description

Global Partners LP in Marlborough, MA is seeking a Guest Service Supervisor to supervise staff, coach team members, and ensure a high-quality guest experience. You will handle POS transactions, maintain safety and store standards, and support vendor interactions while upholding company policies.

The role requires strong customer service skills, leadership, and the ability to work flexible hours in a retail environment. Competitive pay and growth opportunities are offered.