Guest Experience Supervisor - Growth & Benefits

Global Montello Group Corp; Auburn (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401k

Tuition Reimbursement

Growth Training

Job summary

Global Partners LP in Auburn, NH seeks a Guest Service Supervisor to lead front-end staff and ensure smooth store operations. You will supervise daily tasks, coach team members, greet guests, and uphold safety, security, and customer service standards.

Responsibilities include operating the POS, managing cash and deposits, stocking, and addressing guest inquiries while maintaining a clean, organized environment. Flexible hours and 18+ required; HS Diploma preferred.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends and holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for position.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.).
• Must have reliable transportation.
• High School Diploma - high school diploma or equivalent.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Job description

Global Partners LP in Auburn, NH seeks a Guest Service Supervisor to lead front-end staff and ensure smooth store operations. You will supervise daily tasks, coach team members, greet guests, and uphold safety, security, and customer service standards.

Responsibilities include operating the POS, managing cash and deposits, stocking, and addressing guest inquiries while maintaining a clean, organized environment. Flexible hours and 18+ required; HS Diploma preferred.