Guest Experience Supervisor - Flexible Hours

Global Montello Group Corp; Newfields (NH); On-site; USD 22,000 - 26,000; Full time

Job summary

Global Partners LP is seeking a Guest Service Supervisor to supervise staff, oversee store processes, and ensure a positive guest experience in NH. The role includes coaching employees, managing POS transactions, and enforcing safety and quality standards.

Responsibilities include cash handling, vendor check-ins, housekeeping, product replenishment, and addressing guest inquiries. Flex hours, 18+ age, and HS diploma are required for this role.

Qualifications

• High School Diploma required.
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Responsibilities

• Supervise employees to ensure tasks are performed per management directives.
• Provide coaching through constructive feedback to improve task performance.
• Greet guests and create an enjoyable shopping experience.
• Adhere to safety, security, quality, and store operation policies and procedures.
• Operate the POS and manage cash levels.
• Ensure housekeeping tasks are completed (cleaning, dusting, sweeping, mopping, trash).
• Maintain 24/7 execution of guest service programs and processes.
• Handle cash processes including deposits, lottery, gift cards, and checks where applicable.
• Ensure products are replenished to maintain in-stock conditions.
• Address guest inquiries and complaints.
• Check in external and internal vendors per guidelines.

Tools

POS operation

Cash handling

Supervising staff

Customer service

Job description

Global Partners LP is seeking a Guest Service Supervisor to supervise staff, oversee store processes, and ensure a positive guest experience in NH. The role includes coaching employees, managing POS transactions, and enforcing safety and quality standards.

Responsibilities include cash handling, vendor check-ins, housekeeping, product replenishment, and addressing guest inquiries. Flex hours, 18+ age, and HS diploma are required for this role.