Guest Experience Supervisor

Global Montello Group Corp; Henniker (NH); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k match

Tuition Reimbursement

Job summary

Global Partners LP in New Hampshire seeks a Guest Service Supervisor to lead store staff, coach performance and ensure a welcoming guest experience.

You will oversee POS operations, safety standards, stock replenishment and vendor check-ins, while delivering friendly service and maintaining cash accuracy in a fast-paced retail environment.

Benefits include competitive pay, health and wellness offerings, 401(k) with company match and opportunities for growth within a Fortune 500 company.

Qualifications

• High School Diploma or equivalent.
• Must be at least 18 years of age to apply.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Education

High School Diploma

Job description

Global Partners LP in New Hampshire seeks a Guest Service Supervisor to lead store staff, coach performance and ensure a welcoming guest experience.

You will oversee POS operations, safety standards, stock replenishment and vendor check-ins, while delivering friendly service and maintaining cash accuracy in a fast-paced retail environment.

Benefits include competitive pay, health and wellness offerings, 401(k) with company match and opportunities for growth within a Fortune 500 company.