Guest Experience Supervisor - Flexible Hours & Growth

Global Montello Group Corp; Jaffrey (NH); On-site; USD 23,000 - 27,000; Full time

Job summary

Global Partners LP in New Hampshire is seeking a Guest Service Supervisor to oversee staff, supervise daily store operations, and ensure guest satisfaction. This role involves coaching employees, handling POS cash, and maintaining safety and cleanliness.

You will greet guests, monitor programs, manage cash processes, and ensure in-stock conditions. Flexible hours including nights, weekends or holidays are required; must be 18+ with a high school diploma.

Qualifications

• Must be at least 18 years of age to be considered for position.
• High School Diploma or equivalent.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Education

High School Diploma

Job description

Global Partners LP in New Hampshire is seeking a Guest Service Supervisor to oversee staff, supervise daily store operations, and ensure guest satisfaction. This role involves coaching employees, handling POS cash, and maintaining safety and cleanliness.

You will greet guests, monitor programs, manage cash processes, and ensure in-stock conditions. Flexible hours including nights, weekends or holidays are required; must be 18+ with a high school diploma.