Guest Service Leader — Flexible Hours & Growth

Global Montello Group Corp; Henniker (NH); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Job summary

Global Partners LP is seeking a Guest Service Supervisor in New Hampshire. The role focuses on supervising staff, coaching performance, and greeting guests to ensure a positive shopping experience.

You will enforce safety and store policies, operate POS systems, manage cash deposits, and oversee housekeeping and stock replenishment. Flexibility with hours is required; 18+ years old with reliable transportation preferred.

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.
• Willingness to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Supervise employees to ensure they perform duties as directed by management.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and ensure an enjoyable shopping experience for all customers.
• Adhere to safety, security, quality, and store operations policies and procedures.
• Operate the point of sale and maintain accurate cash levels.
• Maintain store housekeeping, including cleaning and stocking.
• Ensure 24/7 execution of guest service programs and processes.
• Manage cash processes including deposits, lottery, gift cards, and checks where applicable.
• Replenish products to maintain in-stock conditions.
• Address inquiries and resolve guest complaints.
• Check in external and internal vendors per guidelines.

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor in New Hampshire. The role focuses on supervising staff, coaching performance, and greeting guests to ensure a positive shopping experience.

You will enforce safety and store policies, operate POS systems, manage cash deposits, and oversee housekeeping and stock replenishment. Flexibility with hours is required; 18+ years old with reliable transportation preferred.