Guest Experience Supervisor (Front Porch & Cashier Ops)

Lowes Foods; Murrells Inlet (SC); On-site; USD 38,000 - 48,000; Full time

Job summary

Lowe's Foods in Murrells Inlet, SC hires a Guest Service Manager to supervise front porch hosts, uphold guest service standards, and ensure a fast, friendly checkout experience.

You’ll train cashiers, manage scheduling with the store manager, handle cash office duties, and monitor performance reports to maintain high service levels. You will also oversee cash-related tasks, invoice processing, and security responsibilities in a busy grocery setting.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs occasionally and 15 lbs constantly.
• Ability to read and understand information and direction.
• Knowledge of front porch operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Maintain Guest Service Standards and policies across front porch areas.
• Coordinate scheduling with Store Manager to meet service levels.
• Train cashiers to call additional hosts as needed and manage front porch staffing.
• Handle guest requests, refunds, and approvals promptly and professionally.
• Keep front porch clean and organized; monitor parking lot condition.
• Model professional behavior in speech, dress, and hygiene.
• Block unused check lanes when not in use; enforce front porch policies.
• Monitor cash handling and shrinkage controls and asset protection.

Skills

Friendly personality

Teamwork

Physical stamina

Reading/comprehension

Front porch operations

Supervisory abilities

Multitasking

Communication/guest service

Age 18+

Stand for long periods

Math skills

Computer skills

Job description

Lowe's Foods in Murrells Inlet, SC hires a Guest Service Manager to supervise front porch hosts, uphold guest service standards, and ensure a fast, friendly checkout experience.

You’ll train cashiers, manage scheduling with the store manager, handle cash office duties, and monitor performance reports to maintain high service levels. You will also oversee cash-related tasks, invoice processing, and security responsibilities in a busy grocery setting.