Guest Experience Supervisor

Global Montello Group Corp; Warren (VT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k Match

Tuition Reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead staff, monitor daily workflows, and ensure excellent guest experiences in our store. The role requires coaching, cash handling, and adherence to safety and quality standards while supporting store operations across shifts.

Responsibilities include supervising cash processes, greeting customers, replenishing stock, and addressing inquiries or complaints. Availability for flexible hours and commitment to high standards are essential.

Qualifications

• High School Diploma or equivalent.
• 18 years of age or older.
• Ability to lift up to 25 lbs.
• Strong guest service and communication skills.
• Reliable transportation.

Responsibilities

• Supervise staff to ensure tasks are performed as directed by management.
• Coach employees with constructive feedback.
• Greet guests and provide an enjoyable shopping experience.
• Operate the POS and manage cash processes per policy.
• Maintain store cleanliness and safety standards; follow policies.

Skills

Customer service

Coaching

Cash handling

POS operations

Stock replenishment

Education

High School Diploma

Tools

POS System

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead staff, monitor daily workflows, and ensure excellent guest experiences in our store. The role requires coaching, cash handling, and adherence to safety and quality standards while supporting store operations across shifts.

Responsibilities include supervising cash processes, greeting customers, replenishing stock, and addressing inquiries or complaints. Availability for flexible hours and commitment to high standards are essential.