Guest Experience Supervisor

Global Montello Group Corp; Montpelier (VT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental, V

401k with match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach performance, and ensure a welcoming guest experience. The role emphasizes adherence to safety and store standards while managing cash processes and POS operations.

Duties include supervising tasks, stocking, addressing guest inquiries, and coordinating with management to meet store objectives. This position requires flexibility for various shifts and physical ability to access all store areas.

Qualifications

• Must be available to work flexible hours including days, nights, weekends and/or holidays.
• Must be at least 18 years of age.
• Ability to access all store areas and lift up to 25 lbs.

Responsibilities

• Supervise employees ensuring they perform all duties directed by management.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality and store operation policies.
• Operate POS, maintain cash levels, and handle cash processes.
• Ensure store housekeeping and 24/7 execution of guest service programs.
• Check in vendors per guidelines and address guest inquiries or complaints.

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach performance, and ensure a welcoming guest experience. The role emphasizes adherence to safety and store standards while managing cash processes and POS operations.

Duties include supervising tasks, stocking, addressing guest inquiries, and coordinating with management to meet store objectives. This position requires flexibility for various shifts and physical ability to access all store areas.