Guest Experience Supervisor

Global Partners LP; Taftville (CT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health & Wellness

401k match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure store objectives are met through organized work processes. The role includes coaching, greeting guests, maintaining POS operations and cash controls, plus upholding safety and housekeeping standards.

Applicants should be at least 18 years old, be able to work flexible hours including nights and weekends, and have reliable transportation. A high school diploma or equivalent is required.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
• Ensure all store housekeeping functions are completed.
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure store objectives are met through organized work processes. The role includes coaching, greeting guests, maintaining POS operations and cash controls, plus upholding safety and housekeeping standards.

Applicants should be at least 18 years old, be able to work flexible hours including nights and weekends, and have reliable transportation. A high school diploma or equivalent is required.