Guest Experience Supervisor

Global Partners LP; Perkinsville (VT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health & Wellness

401k with match

Tuition reimbursement

Professional development programs

Job summary

Global Partners LP is hiring a Guest Service Supervisor to oversee staff and streamline store processes. You will supervise daily duties, coach team members, greet guests, and ensure a safe, clean, and welcoming shopping environment.

The role emphasizes cash handling, POS operation, and adherence to policies, with opportunities for growth in a Fortune 500 company committed to people and community.

Qualifications

• Must be available to work flexible hours including days, nights, weekends or holidays.
• Must be efficient and organized.
• Must be 18 years of age or older.
• Ability to access all areas of the store (sales floor, stock, register).
• Lift up to 25 lbs. during a shift; work in intermittent temperatures.
• Reliable transportation required.

Responsibilities

• Supervise employees to ensure they perform duties per management directions.
• Coach employees by giving constructive feedback.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality and store policy execution.
• Operate the point of sale and manage cash levels.
• Ensure store housekeeping is completed and 24/7 guest service programs run smoothly.
• Oversee all cash processes including deposits, gift cards and checks.
• Ensure products are replenished to maintain stock.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per guidelines.

Skills

Supervision

Customer service

Cash handling

POS operations

Organizational skills

Team coaching

Education

High School Diploma

Job description

Global Partners LP is hiring a Guest Service Supervisor to oversee staff and streamline store processes. You will supervise daily duties, coach team members, greet guests, and ensure a safe, clean, and welcoming shopping environment.

The role emphasizes cash handling, POS operation, and adherence to policies, with opportunities for growth in a Fortune 500 company committed to people and community.