Guest Experience Supervisor

Global Montello Group Corp; Norfolk (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with match

Tuition reimbursement after 6 months

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, greet guests, and ensure cash processes are handled accurately. This role emphasizes safety, policy adherence, and reliable POS operation to maintain in-stock conditions.

The position requires flexible hours, strong organizational skills, and a commitment to customer satisfaction in a retail environment consistent with our long-standing service standards.

Qualifications

• Supervise employees and ensure tasks are performed per management directives.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality and store policies and practices.
• Operate the POS and maintain proper cash levels.
• Check in external and internal vendors per guidelines and keep stock in good order.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels.

Skills

Supervision

Coaching

Guest service

Cash handling

Safety compliance

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, greet guests, and ensure cash processes are handled accurately. This role emphasizes safety, policy adherence, and reliable POS operation to maintain in-stock conditions.

The position requires flexible hours, strong organizational skills, and a commitment to customer satisfaction in a retail environment consistent with our long-standing service standards.