Guest Experience Specialist — Weekend/Evening Front Desk

Aimbridge Hospitality; Chantilly (VA); Sur place; USD 30 000 - 38 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical/Dental/Vision

Short-Term Disability

Long-Term Disability

Paid Time Off

Employee Assistance Program

401k

Résumé du poste

Aimbridge Hospitality is seeking a Front Desk Agent for our Chantilly, VA property. The role focuses on warm welcomes, smooth check-ins, and memorable guest experiences, with weekend and holiday shifts required.

Responsibilities include handling reservations, guest requests, and billing, while maintaining a friendly, professional demeanor and a proactive approach to guest satisfaction.

Qualifications

• High school diploma or equivalent required; experience in hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsabilités

• Provide warm, welcoming check-ins and seamless departures for guests.
• Handle guest requests and inquiries with clear, confident communication.
• Address issues quickly to ensure positive guest experiences.
• Manage reservations, check-ins, and billing details with organization.

Connaissances

Guest service

Communication

Problem solving

Multitasking

Formation

High school diploma or equivalent

Outils

Hotel management software

Microsoft Office

Description du poste

Aimbridge Hospitality is seeking a Front Desk Agent for our Chantilly, VA property. The role focuses on warm welcomes, smooth check-ins, and memorable guest experiences, with weekend and holiday shifts required.

Responsibilities include handling reservations, guest requests, and billing, while maintaining a friendly, professional demeanor and a proactive approach to guest satisfaction.