Extended Stay America Chantilly - Dulles - Front Desk Agent

Aimbridge Hospitality; Chantilly (VA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Short-Term Disability

Long-Term Disability

Paid Time Off

Employee Assistance Program

401k

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for our Chantilly, VA property. The role focuses on warm welcomes, smooth check-ins, and memorable guest experiences, with weekend and holiday shifts required.

Responsibilities include handling reservations, guest requests, and billing, while maintaining a friendly, professional demeanor and a proactive approach to guest satisfaction.

Qualifications

• High school diploma or equivalent required; experience in hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, welcoming check-ins and seamless departures for guests.
• Handle guest requests and inquiries with clear, confident communication.
• Address issues quickly to ensure positive guest experiences.
• Manage reservations, check-ins, and billing details with organization.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

looking for someone who is open to work weekends and Holidays. Shifts will mainly be 3P-11P. Availability to work overnight can get full time hours and additional pay (11P-7A). Does this sound like a great fit for you?

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Extended Stay America – Chantilly - Dulles: This is a new addition to the Extended Stay America family. Travel down Lee Jackson Memorial Hwy to enjoy an abundance of bars, restaurants, and shops. Book with Extended Stay America for short stays, long stays and even temporary housing.

Application deadline for Colorado positions: looking for someone who is open to work weekends and Holidays. Shifts will mainly be 3P-11P. Availability to work overnight can get full time hours and additional pay (11P-7A). Does this sound like a great fit for you?