Guest Experience Specialist – Front Desk

Aimbridge Hospitality, LLC; Ashburn (VA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Income

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent at SpringHill Suites Ashburn Dulles North to deliver warm welcomes and seamless check-ins for every guest.

You will manage reservations, assist guests with requests, and handle check-outs with accuracy while upholding the hotel's standards. This full-time role offers competitive benefits and daily pay options in a fast-paced, service-driven environment.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: warm vibes and top-tier service for guests.
• Communication Champ: clear, confident interaction with guests and team.
• Quick-Thinking Problem Solver: address issues promptly and effectively.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Hotel software familiarity

Tools

Microsoft Office

Hotel management software

Job description

Aimbridge Hospitality is seeking a Front Desk Agent at SpringHill Suites Ashburn Dulles North to deliver warm welcomes and seamless check-ins for every guest.

You will manage reservations, assist guests with requests, and handle check-outs with accuracy while upholding the hotel's standards. This full-time role offers competitive benefits and daily pay options in a fast-paced, service-driven environment.