Guest Experience Specialist - Vacation Rentals

Avari Management; Gulf Shores (AL); On-site; USD 22,000 - 23,000; Full time

Job summary

Avari Management is seeking a Front Desk Specialist in Gulf Shores, AL to serve as the primary contact for guests, vendors, and owners, handling calls, emails, and chats to resolve reservations questions while maintaining high satisfaction standards. You will coordinate with maintenance and housekeeping teams and verify unit availability for vendor visits.

The role combines excellent customer service with administrative coordination, making you a key player in creating positive experiences and

Qualifications

• Hospitality or related industry experience preferred.

Responsibilities

• Act as the first point of contact for guests, vendors, and owners within a local management office.

Skills

Hospitality experience

Customer service experience

Time management

Tech proficiency

Reliable transportation

Dependable

Communication skills

Job description

Avari Management is seeking a Front Desk Specialist in Gulf Shores, AL to serve as the primary contact for guests, vendors, and owners, handling calls, emails, and chats to resolve reservations questions while maintaining high satisfaction standards. You will coordinate with maintenance and housekeeping teams and verify unit availability for vendor visits.

The role combines excellent customer service with administrative coordination, making you a key player in creating positive experiences and