Guest Experience Coordinator

Avari Management; Incline Village (NV); On-site; USD 30,000 - 45,000; Full time

Job summary

Avari Management is seeking a Front Desk Specialist in Incline Village, NV to be the primary contact for guests, vendors, and owners. Responsibilities include handling inquiries related to reservations, coordinating with maintenance teams, and maintaining high satisfaction standards.

The ideal candidate will have experience in hospitality and customer service, with excellent time management and communication skills. Flexibility in shifts is essential to support varying guest needs.

Qualifications

• Experience in hotel, hospitality, vacation or similar industry is preferred.
• Minimum 1 year in administrative or customer service role is a bonus.
• Reliable personal transportation is essential.

Responsibilities

• Act as the first point of contact for guests, vendors, and owners.
• Assist with maintenance and housekeeping ticketing.
• Meet and maintain company guest satisfaction standards.

Skills

Customer service

Time management

Tech-savvy

Job description

Avari Management is seeking a Front Desk Specialist in Incline Village, NV to be the primary contact for guests, vendors, and owners. Responsibilities include handling inquiries related to reservations, coordinating with maintenance teams, and maintaining high satisfaction standards.

The ideal candidate will have experience in hospitality and customer service, with excellent time management and communication skills. Flexibility in shifts is essential to support varying guest needs.