Guest Experience Specialist — Vacation Hospitality

Travel-Leisure-Co; Seaside (OR); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Wellness program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from arrival to checkout, quote room rates, and assist with reservations at the resort.

The role emphasizes friendly service, accuracy with cash handling, and knowledge of local attractions in a fast-paced environment. We offer a comprehensive benefits package and growth opportunities within Travel + Leisure Co.

Qualifications

• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Basic computer and office skills.

Responsibilities

• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.

Skills

Communication skills

Cash handling

Multitasking

English proficiency

Tools

Cash register system

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from arrival to checkout, quote room rates, and assist with reservations at the resort.

The role emphasizes friendly service, accuracy with cash handling, and knowledge of local attractions in a fast-paced environment. We offer a comprehensive benefits package and growth opportunities within Travel + Leisure Co.