Guest Experience Specialist - Part Time

Hilton; Orlando (FL); Vor Ort; USD 19.000 - 28.000; Teilzeit

Benefits dieser Stelle

Travel discounts

Stock purchase plan

Parental leave

Caregiving support

Crisis support

Mental health resources

Paid time off

Health benefits

Retirement plan

Zusammenfassung

Hilton Orlando is hiring a part-time Guest Service Agent to welcome guests and ensure smooth check‑in and check‑out experiences. You’ll deliver warm hospitality, share local knowledge, and promote hotel amenities to enhance each guest's stay.

Join our award‑winning team and enjoy growth opportunities, flexible scheduling, and employee benefits while helping guests feel at home in a world‑class hotel environment.

Qualifikationen

• Part‑time availability for a Guest Service Agent role.
• Experience with check‑in/check‑out processes is preferred.
• Ability to upsell hotel amenities to guests.
• Knowledge of local area information to assist guests.

Aufgaben

• Greet guests, complete check-in, verify details, assign rooms, issue keys.
• Process check-out, verify charges, handle payments, issue receipts, use POS system.
• Provide hotel and local knowledge to assist guests.
• Promote hotel services and amenities to maximize revenue.
• Respond to guest requests, resolve concerns with care and urgency.

Kenntnisse

Guest service

Communication

Teamwork

Integrity

Ownership

Tools

POS system

Jobbeschreibung

Hilton Orlando is hiring a part-time Guest Service Agent to welcome guests and ensure smooth check‑in and check‑out experiences. You’ll deliver warm hospitality, share local knowledge, and promote hotel amenities to enhance each guest's stay.

Join our award‑winning team and enjoy growth opportunities, flexible scheduling, and employee benefits while helping guests feel at home in a world‑class hotel environment.