Guest Experience Associate - Part-Time with Flexible Hours

Paramount Hospitality Management™; Orlando (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Paramount Hospitality Management™ is seeking a friendly Part Time Front Desk Agent to welcome guests and provide exceptional service at the property in Orlando, FL. The role serves as the first point of contact for guests, handling check-ins/outs and inquiries with a professional and approachable demeanor.

The ideal candidate will have customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment, including evenings, weekends, and holidays.

Qualifications

• Previous experience in a customer service or front desk role.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficient with computers and basic office software; experience with property management systems is a plus.
• Strong attention to detail and organizational skills.
• Flexible availability, including evenings, weekends, and holidays.
• Professional appearance and demeanor.

Responsibilities

• Check guests in and out efficiently using the property management system.
• Answer phone calls, respond to inquiries, and provide information about the property and local area.
• Handle guest requests and resolve any issues or complaints promptly and professionally.
• Maintain accurate records of reservations, payments, and guest information.
• Coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met.
• Perform other front desk duties as assigned to support daily operations.

Skills

Customer service

Communication

Multitasking

Office software

Attention to detail

Flexibility

Professional appearance

Tools

Property management systems

Job description

Paramount Hospitality Management™ is seeking a friendly Part Time Front Desk Agent to welcome guests and provide exceptional service at the property in Orlando, FL. The role serves as the first point of contact for guests, handling check-ins/outs and inquiries with a professional and approachable demeanor.

The ideal candidate will have customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment, including evenings, weekends, and holidays.